Welcome
Krystal Palace & Resorts is a group including two brands with one hotel each.
Krystal Palace Beach, 4* hotel located in Cape Town, South Africa.
Krystal Palace Douala, 5* hotel located in Douala in Cameroon.
Krystal Palace Douala brand is a result of a family's passion for the luxury hotel industry. After realizing a significant lack of luxury hospitality accomodation able to meet international luxury hotel standards in Douala , the family has embodied its dream and live the passion by providing this product of quality.
As a socially responsible company, firmly future-oriented and shaping its actions by opting for an eco-responsible approach and a sustainable trade, we encourage local trade and attach crucial value to the development of the communities in which we operate.
Our vision
Through our company values, we guarantee legendary service for customers; safe, productive and fulfilling work environment for employees and mutually beneficial results for all stakeholders.
We are planning a domestic expansion with the development of two other similar hotel projects in the coming years.
Our misions
Being the first and only independent five-stars hotel in Cameroon brings an additional motivation to be the driving force of independent luxury hotels in Cameroon by offering lush facilities and innovative quality of service.
Inspire passion into our employees, develop their creativity and deliver the best of their skills for the success of the company.
Our values
Offering hospitality with integrity describes the essence of our values. Extending the well-being of people remains our most precious cultural heritage.
▪ Guest commitment
We develop long-lasting relationships that make a positive difference in the lives of our guests. We act with integrity, respect and honor our commitments for the satisfaction of our customers.
▪ Quality
We offer high quality products, innovative services and processes through a dynamic team fueled by passion and creativity.
▪ Teamwork
We work together, beyond cultural boundaries, to exceed our customers expectations and develop the company.
▪ Sustainability
We support and improve the life of the communities in which we operate. We ensure that our products and technologies promote an appropriate use of natural resources and reduce our environmental footprint.
Our personality
▪ Elegant and welcoming
▪ Confident and flexible
▪ Professional and dynamic
Career
We believe that our employees are the lifeblood of our business. Join us and turn your energy into actions: teams@krystalpalacedouala.com